ResponseOps AI (“ResponseOps AI,” “we,” “us,” “our”) collects information to operate our website and services.

1) Information We Collect

We may collect:

Contact & business info: name, business name, email, phone number.

Inquiry and scheduling info: details you submit through forms, calendars, or messages.

Messaging data: SMS/MMS content and metadata (such as your phone number, timestamps, and message logs).

Usage data: IP address, device/browser information, pages viewed, and similar analytics data.

Cookies/trackers: used for site functionality and analytics.

2) How We Use Information

We use information to:

Provide, maintain, and improve our services

Respond to inquiries and provide support

Schedule demos and appointments

Send service-related messages (including confirmations, reminders, and follow-ups you request)

Monitor performance, prevent fraud/abuse, and secure our systems

Comply with legal obligations

3) How We Share Information

We may share information with:

Service providers who help us run the service (e.g., SMS/voice delivery, hosting, scheduling, analytics). They may access information only to perform services for us.

Legal/compliance when required by law or to protect rights, safety, and security.

Business transfers if we are involved in a merger, acquisition, or sale of assets.

Mobile Information: We do not sell or share your mobile information for marketing or promotional purposes. Mobile information will not be shared with third parties/affiliates for marketing.

4) Cookies & Analytics

We use cookies and similar technologies for site functionality and analytics. You can control cookies through your browser settings, though some site features may not function properly.

5) Data Retention

We keep information as long as needed to provide the services, comply with legal obligations, resolve disputes, and enforce agreements.

6) Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.

7) Your Choices & Rights

You may request access, correction, or deletion of your information by contacting us. You may also opt out of non-essential communications. For SMS opt-out instructions, see our Messaging Terms.

8) Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children.

9) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective” date above will reflect the latest version.

10) Contact

Email: [email protected]